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Friday, April 19, 2013

Amazon Gets Social with Pages, Posts and Analytics

It’s a tech trend to find everything in one place: It’s why Facebook invented Graph Search, Google built out Google+, and now Amazon is helping retailers market products from their e-commerce platform.

Essentially, Amazon’s Pages and Posts work intuitively like you would expect them to, as customizable home bases to publish content and update clientele on business announcements. Brands can choose their own URLs free of charge and Amazon Analytics have been built out to measure and tie social interaction to sales. Widgets have also been added to link to social networks along with a special compatibility with Facebook Posts.

While not revolutionary to tech or e-marketing, this is a great step for Amazon toward offering free, in-depth tools to small businesses that can’t afford the powerhouse data firms of Salesforce or Sysomos Inc. It builds on a familiar service and relationship preexisting customers understand and will no doubt be an easy conduit to channel emerging business unfamiliar with social media and analytics.

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